Purpose and Functions

The purpose and functions of the Service Excellence Committee are to identify opportunities which will strengthen EGSC’s service culture and then work collaboratively with campus units to develop and implement those opportunities through an intentional, ongoing Service Excellence Plan, with emphasis on building collegiality and improving operational processes using continuous communication and awareness, recognition, recruitment of right fit employees, orientation and training, measurement and goal setting, process improvement and accountability. The function of the committee includes recommending policies and procedures as necessary and proper to accomplish its purpose.

Service Excellence Campus Initiative



    • Chair, Associate Vice President for Student Affairs;
    • Student Affairs representative;
    • Faculty (one faculty member from Humanities, Social Sciences and Mathematics and Natural Sciences, elected by the  faculty of the representative School);
    • EGSC - Augusta representative;
    • EGSC - Statesboro representative;
    • Library representative;
    • Information Technology representative;
    • Business Affairs representative; and
    • Human Resources representative.

Works of the Committee