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Help Desk

For students, we offer the following:

    • Wi-Fi access and diagnosing connection issues.
    • PC, Mac, Android, and iPhone troubleshooting – We aren’t allowed to work on your personal devices, but we can help solve basic issues or point you in the right direction.
    • Login support for myEGSC, Banner, email, Office 365, online courses.

Find the IT Help Desk at the following locations:

    • Swainsboro in the George L. Smith II Building
    • Statesboro in office H1705 in the Nessmith-Lane Building

PCs in the labs are set to delete all user saved files after it reboots so we encourage you to use a personal USB drive or OneDrive to store your files. See the Rules for Computer Labs for details.

Each lab has:

    • Internet
    • Printers
    • Microsoft Office
    • Other academic software applications (depending on the lab)

Locations:

    • Swainsboro
      • Academic Building
      • Luck F. Gambrell Building
      • P.E. Building
      • Jean Morgan Student Services Building (Cyber Cafe)
    • Statesboro
      • Nessmith-Lane Building - Room H1761
      • Georgia Southern University Campus
    • Augusta
      • EGSC Academic Center for Excellence (ACE) - Galloway Hall 2nd Floor
Current students are provided a printing balance of 300 pages per semester. Additional printing pages are charged at the rate of 10 cents per page and can be purchased online or on a "pay-as-you-print" basis. Unused page balances are nonrefundable and reset after each enrolled semester.
    • Back it up - Protect your valuable schoolwork, photos, and other digital information by making copies and storing it in a safe location.
    • Protect Your Online Information and Identity.
    • Keep your software and operating systems updated.