Academic and Student Affairs

Counseling and Disability Services

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COVID-19 Alternative Educational Arrangement

In response to the COVID-19 public health emergency, East Georgia State College (EGSC) will provide an alternative educational arrangement for students with underlying medical conditions that are or might be at an increased risk for severe illness for to COVID-19 as defined by the Centers for Disease Control (CDC).

  • A student must fit into a CDC category indicating they are or might be at an increased risk for severe illness from COVID-19 to be considered for alternative educational arrangements due to the COVID-19 public health emergency.
  • Students requesting alternative educational arrangements must submit a completed COVID-19 Alternative Educational Arrangement Request Form to the EGSC Counseling and Disabilities Services Office.
  • It is the student’s responsibility to ensure that his/her health care provider’s documentation and/or other supporting documentation is attached to the Request Form and submitted to the EGSC Counseling and Disability Services Office. 
  • EGSC may contact your health care provider regarding your qualifying health conditions. 
  • EGSC will review the Request Form and supporting documentation and provide a written decision to the student.
  • If the student’s underlying medical condition is verified, students will be required to engage in an interactive process with EGSC Counseling and Disability Services to explore alternative educational arrangement options.
  • Students do not need to disclose their health condition to their instructors.  Medical records and information should only be submitted to EGSC Counseling and Disabilities Services, where they are maintained in a confidential manner. 
  • Approved alternative educational arrangement options will be documented. The information will be shared with your instructors by the Director of Counseling and Disability Services.
  • Approved alternate educational arrangements will end upon resolution of the temporary high-risk condition (pregnancy, obesity, etc.) and for permanent conditions, no later than upon the conclusion of the public health emergency as determined by CDC. 

For assistance with the request process or form, please contact Lori Burns, EGSC Director of Counseling and Disability Services.
Phone: 478-289-2039

About Our Office

Attending college is an important life transition and will present many opportunities and many challenges, both inside and outside the classroom.  The Counseling and Disability Services Office is here to help you take advantage of those opportunities and meet those challenges to reach your full potential in college and beyond.  We provide personal, academic and career counseling services as well as helping students with eligible disabilities secure accommodations that may be needed during their college career. 

Hours of Operation/Appointments

Our offices in Swainsboro and Statesboro are open Monday-Friday from 8 a.m. - 5 p.m.  Services are provided on the Augusta Campus at least 1 day per week. We are closed on all official college holidays. Due to COVID-19, most services will be delivered remotely. Students may contact Lori Burns at 478-289-2039 or or Stephanie Royals at 912-623-2438 or to schedule an appointment. 


If you are in an immediate, life threatening crisis call 911 or the EGSC Police Department.  DO NOT attempt to contact us via email or voicemail during a crisis situation.   

Campus Police - Swainsboro:  478-289-2090 (24/7)

Campus Police - Statesboro:  912-623-2462
(8 a.m. - 10 p.m. Monday - Thursday and 8 a.m. - 5 p.m. Friday)


All of the services provided by the Counseling and Disability Services Office are confidential.  Our staff adheres to professional, legal and ethical guidelines that protect your personal information.  This means any information about your contact with our office will not become part of your academic record and cannot be released to any office or individual without your consent.  It is important to note that there are some exceptions to confidentiality.  As counselors, we are mandated to report some information which may include intent to harm yourself or others, or any suspicion of abuse occurring to a vulnerable population such as children, the elderly, the disabled etc.  Our primary goal is to maintain your personal safety as well as the safety of others, and in the event that we believe confidentiality must be breached, we will make every attempt to discuss this with you prior to doing so.

Common Questions and Where to Get Answers

Sometimes we get questions that are best answered by other offices.  Please refer to the appropriate office as they will be able to assist you more fully regarding the following questions:

If you have a question about… Please Contact:
Academic records, transcripts, academic standing etc. Student Affairs:
(478) 289-2169
Financial aid, scholarships, SAP appeals etc. Student Affairs:
(478) 289-2169
Academic advisement, schedule changes, registration, tutoring ACE:
478-289-2161 (Swainsboro)
912-623-2460 (Statesboro)
Admissions requirements/status, readmission questions Student Affairs:
(478) 289-2169
Payment questions, VR payment/sponsorship questions Business Office: 


Contact us

  • Lori Burns

    Lori Burns

    President's Office/Academic Affairs/Student Affairs/Counseling and Disability Services

    Director of Counseling and Disability Services


    Campus: Swainsboro