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Code of Conduct As representatives of East Georgia College and the University System of Georgia, it is vital that all employees in the Office of Financial Aid maintain the trust of current and future students as well as their parents and the general public. To fulfill that obligation, it’s vital that this office and the staff function in a manner consistent with the highest ethical standards. In performing our official duties, the Office of Financial Aid will work to provide excellent customer service and avoid our actions to be motivated by private or personal interest. We will safeguard our ability to make objective and impartial decisions based on Federal and State guidelines and shall not accept benefits of any sort under circumstances in which it could be inferred by a reasonable observer that the benefit was intended to influence our personal decisions making process. The Office of Financial Aid staff will maintain a professional relationship with lenders, guarantors, or the like to address servicing issues related to a student’s financial aid. The student has the responsibility of selecting a lender based solely on his/her personal preferences. We are only to encourage the student to be a wise and informed consumer before selecting a lender. Under no circumstance will the Office of Financial Aid staff endorse a lender to a student, parent, or the general public. |
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EGC
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