Customer Service Survey

Please let us know how we are doing and how we can improve our service to you.

Be aware that this is a "survey." Please do not use this form for asking specific questions about your records, financial aid, or any other matter for which you will need a quick response. For those matters, please contact the appropriate office. Thank you.

Records / RegistrarFinancial AidAdmissions
How can we contact you? (optional)

Name:

Phone:

Email:

Please let us know how we're doing:

Department/Office(s) contacted:

 

Employee(s) contacted:
Please rate us on the following: Strongly Agree Agree Undecided Disagree Strongly Disagree
Staff was knowledgeable and skillful:
Staff was proactive and informative:
Staff was helpful and showed concern for my request:
Staff was courteous:
Service was prompt:
Procedures were clear and simple:
Information was what I needed / my needs were met / my issues were resolved:
Additional Comments / How can we improve?

                 

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This page was last edited: 11/19/2010

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