Conflict Resolution

Campus Conflict Resolution (CCR) Committee

Purpose and Functions: The purpose of the Conflict Resolution Committee is to provide an alternative dispute resolution process involving mediation for any student, faculty, staff, or classified employee, if resort to first- and second-line supervisors has failed to resolve the conflict.  If the mediation process fails, the disputant(s) shall have access to the formal grievance process through the Board of Review.  (See Article XII, Section J. Grievances, EGC Statutes)

The Campus Conflict Resolution Committee shall be advisory to the President and Administrative Staff. This committee will:

• Develop written policies and procedures for the resolution of conflicts between and among faculty, staff, administrators, and students.

• Make recommendations for the revision and improvement of such policies in order to ensure compliance with all the Board of Regents' initiatives, directives, and policies related to campus conflict resolution.

Mediation Services

This website contains information about "mediation" which is a form of conflict resolution. In short, mediation is useful for disagreements between students, students and faculty, faculty, faculty and administrators, staff, etc. If the parties in disagreement are unable to resolve their dispute one-on-one or with assistance from a chair, supervisor, senior administrator, etc., then the disputants should consider using a process called mediation which is described in the document linked below.

• After listening to concerns of disputants and upon agreement of both parties, the Campus Liaison will refer disputants to a University System of Georgia Mediator.

• Conflict Resolution: Mediation Procedures for Employees and Students

• Consent to Mediate

Campus Committee Members:

Carol Bray, Library Director/Campus Liaison

Larry Braddy, Instructor, Social Sciences

Alan Brasher, Associate Professor, Humanities

Paul Cerpovicz, Assistant Professor, Math/Science

Anna Marie Reich, Counselor

David Steptoe, Assistant Director, Plant Operations

Tracy Woods, Director, Human Resources

Policy Links

Employee Handbook

Grievance Procedures (5.4)
Harassment Policy (2.7)

Faculty Handbook

Grievance Procedures (7.12) pages 72 & 96
Harassment Policy (6.5) page 48

Student Handbook

Academic Dishonesty/Honesty - p. 6-8
Disciplinary Procedures - p. 49-51
Grade Appeals - p. 37
Harassment Policy - p. 28
Student Judicial Process - p. 15-16

Resources

• Academic Dishonesty: Facilitated Discussion Model (DVD)
       Ask at Reference Desk in Library

• Mediation in Higher Education: Simulation for Education and Training (DVD)
       Ask at Reference Desk in Library

• Conflict Resolution and the Alternative Dispute Resolution (ADR) Initiative
      (PowerPoint Presentation)

• EGC Office of Human Resources

• CNCR (Consortium of Negotiation and Conflict Resolution)

• Managing Conflict by Design: A Systems Approach for the University System of Georgia / Lin Inlow

• Managing Conflict in the University System of Georgia / The Board of Regents' Initiative and Policy Direction on Conflict Resolution